Frequently Asked Questions

What are the ingredients used in your products?

All our products at Untethered are made from 100% natural ingredients. Each stick packet contains Guarana Seed Extract, Ashwagandha Root Extract, Matcha Green Tea Powder, Bamboo Extract, Stevia Leaf Extract, Citric Acid, Natural Flavours, etc. Each ingredient plays a specific role in promoting overall wellness and vitality.

What are the benefits of using Untethered products?

Our products offer a holistic approach to wellness with benefits such as:

  • All the products contain natural ingredients, ensuring a natural energy boost without artificial additives. 
  • Enjoy our delicious flavors guilt-free, as our drinks are sugar-free with no artificial caffeine
  • The energy mixes are gluten-free, catering to diverse dietary needs. 

What are the shipping costs for Untethered products?

Our shipping costs are transparent and nominal. You will see the shipping fees displayed at checkout before finalizing your purchase. Rest assured, we provide you with affordable and reliable shipping options for your convenience.

What are your return policies?

At Untethered, we value our clients and offer a free return if you are not happy with our sticks. Within 30 days of your purchase, you can submit a return for eligible items in exchange for store credit. Simply write to us at info@drinkuntethered.com   if your return is approved, you will receive a prepaid shipping label

Exclusions and Final Sale Items: 

  • We do not accept returns on purchases made through retail locations
  • All orders placed using a discount, rewards points, or during a promotion (i.e. Black Friday promo, President day, etc.)

 Just reach out to our customer service team to kickstart the return process hassle-free.